Our Services

Our award-winning team of internal, change and strategic communication experts deliver unique, tailored communication solutions using a wide range of services, detailed below.

Communication Audit

The best way to move forward in your organisation is to look back on what you did correctly. An audit lets your employees evaluate what was effective. It will also address issues that need improvement. 
We’ll gather input and impressions from employees and provide you with feedback in a constructive manner. Your business will run more productively with people who feel you are listening. 
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Internal Communication

Employees are the heart of all organisations. We believe that happy employees equal happy customers and that great internal communication has a positive effect on all business processes and outcomes.
We can help you improve your internal communication by aligning messages and channels with your audience and business needs to increase employee engagement and productivity.
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Integrated Communication Management

A holistic planning process that focuses on integrating messages across communication disciplines, including: traditional and content marketing, advertising, social media, advocacy and corporate social responsibility, internal and external branding, media, public and government relations.
We’ll help you bring your strategies and tactics together for internal and external audiences and deliver them in creative ways to ensure cut-through.
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Reputation Management

How do your employees, customers, investors and stakeholders see your organisation? A great reputation can be shattered in an instant so it’s critical that you’re able to defend it from external threats and negative publicity.
We’ll help you benchmark your current reputation and develop a plan to address areas for improvement.
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Research and Measurement

Measurement is an integral element of any communication strategy. It gives you vital information about what your audience thinks and can help you to refine your strategic direction and decision making.
We’ll help you set meaningful and measurable objectives based on your business needs.
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Change Communication

Change and the associated risks to productivity, reputation and key relationships can have a significant impact on business. Managing communication throughout the transition is critical to success.
We can help you understand the change journey, build a strategy that engages people and delivers business results.
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Facilitation

Do you need a conference speaker or facilitator, someone to run your workshops, training, or even to help build your team?
We’ll design and deliver workshops and team-building activities on strategic visioning, business and communication planning, communication skills for managers and leaders, presentation skills and annual objective setting or new business plan development.
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Stakeholder Management

Research shows the number one reason for project success or failure is directly related to how well you know and engage stakeholders. Strong stakeholder management helps you to ensure that your project is delivered on time, on budget and with solid support from those who influence business outcomes.
We’ll help you see your initiative through the eyes of the audience and recognise and mitigate the risks to the achievement of your objectives.
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Communication Function

Have you ever wondered how a high-performing communication function is structured in best practice organisations and whether yours has the right people with the right skills and experience in the right places?
We’ll review the structure of your communication function against your organisation’s business needs to help you determine the most effective way to build a strong business unit.
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Coaching

Our coaching services explore the demands of leadership and the skills and attributes needed to lead an effective team and achieve key organisational outcomes.
We can help you improve your personal communication skills, leadership abilities and self-understanding and awareness to produce the results and positive outcomes you want in business and life.
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DiSC® Personality

We’re licensed administrators of the DiSC® personality profile that can help you create more effective and productive working relationships. The DiSC® model provides a common language that people can use to better understand themselves and adapt their behaviours with others.
However, we not only assess, we coach, helping each team member get what they need to be the best version of themselves.
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Award Entry

Put a feather in your cap and step into the winner’s circle.
Whether you’re entering your work in any one of a number of communication, advertising, marketing or business award programs, local regional or international we have the skill, knowledge and expertise to take you across the finish line. And we have the track record to prove it.
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Or simply talk to us about managing your internal communication for you! We have a team of people who can support your organisation's IC function for you… Talk to us today!

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