About Us

We are an award-winning global communication function consulting and full-service internal communication organisation, trusted by some of the world's highest profile organisations, governments and individuals

Our Mission

Our mission is to build professional communication excellence in individuals, organisations and the global community.

Our Vision

Our vision is to make the world a better place through thoughtful, responsible, effective and inspiring communication, advocating the value of strategic communication.

Our Values

We believe in the power of strategic communication to engage people, change perceptions, motivate behaviours and influence business results. We develop individuals and help organisations to embrace the extraordinary value of strategic communication.

We Put People First

We put your needs first and work in partnership with you to find and develop strategic communication solutions to your business needs. We are committed to delivering an extraordinary experience every time.

We Give Back

We give back to the global communities where we live and work, through active involvement, support and pro-bono activities, committing around 10% of our business in support of social and professional causes.

We Deliver Meaningful Business Results

We work to the highest standards of communication excellence, no matter how big or small the opportunity. Our knowledge and skills, based on years of experience and global best practices, are openly shared with our clients during communication skills training.

Adrian Cropley

A certified strategic communication management professional and past global chair of the International Association of Business Communicators (IABC), Adrian Cropley is widely recognised as one of the world’s foremost experts and consultants in strategic communication. With a career spanning over 35 years, Adrian has worked with clients worldwide, including Fortune 500 companies, on major change communication initiatives, internal communication reviews and strategies, professional development programs, executive leadership, and coaching. At the IABC he implemented the IABC Career Road Map, kick-started a global ISO certification for the profession and developed the IABC Academy. Adrian pioneered the Melcrum Internal Communication Black Belt program in Asia Pacific and ran that program for over 10 years. He is a sought-after facilitator, speaker, author and thought leader. He has been a keynote speaker and workshop leader on strategic and change communication at international conferences in Canada, the U.S., Europe, the Middle East, Malaysia, Singapore, China, India, Hong Kong, Thailand, New Zealand and Australia. He has received several awards, including the International Gold Quill Awards for communication excellence and is a two-time recipient of the Rae Hamlin. Adrian is chair of the Industry Advisory Committee for the RMIT School of Media and Communication as well as a non-executive board member with several organisations. In 2017, he was awarded a Medal to the Order of Australia, one of the highest national honours, for his work in professional communication and youth development.

Sia Papageorgiou

Sia Papageorgiou is managing partner at the Centre for Strategic Communication Excellence and co-founder of The Alignment People and Gifted Professionals & Communicators Community. She’s a multi-award-winning communication leader on a mission to elevate the value and visibility of communication professionals and help them become trusted, strategic, and in-demand advisors. Sia is opinionated about what our profession can achieve and believes communication professionals have the best job in the world. She’s a certified strategic communication management professional, a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce, and past president of the Victorian chapter of the International Association of Business Communicators (IABC). She’s also a past board director at IABC Asia-Pacific and past chair of the Global Communication Certification Council. In 2021, IABC Asia-Pacific named Sia Communicator of the Year and in 2022 she was awarded the prestigious IABC Rae Hamlin Award in recognition of her exemplary service in advocating the Global Standard of the Communication Profession and evangelising the power and possibility of communication.

Patrick Wilson

During his 25-year career Patrick has gained extensive experience in implementing HR initiatives, particularly in remuneration, relocation and share plans. He is a collaborative team player and an expert at building successful relationships with people at all levels. His strong understanding of HR policies and principles and underscores his work on Cropley Communication internal communication and change projects.

Patrick helps clients manage the impact of change on staff and define how their HR processes will reflect the change. He also manages recruitment for one of the firm’s major clients.

Tilottama Pillai

Tilottama Pillai ABC, is an accredited business communicator with over 12 years’ experience. Prior to joining Cropley Communication she worked as the Head of Communication and Sustainable Business at Unilever in Sri Lanka and has worked with Unilever in three other countries including India, South Africa and Malaysia. She also led Unilever’s Global Communication Capability.

Tilottama has worked on major change projects throughout her career including mergers and acquisitions and factory closures and has extensive experience in strategic internal and external communication including media relations, government relations, stakeholder management and employee engagement.

She holds a Bachelor of Arts in Political Science (Hons) and a Diploma in Public Relations.

Helen Taylor

Helen Taylor – an IABC Gold Quill Award winner and evaluator with 20+ years international experience working across various communication disciplines and industries. She’s a strategist who also loves to write. It’s in her blood with a great uncle a poet and a father having a penchant for words. Helen is the person behind all our social media activity. Helen has worked for several major corporations including Shell Australia, ANZ, Barclays, Cabrini Health and Energis (part of Cable & Wireless) – operating across cultures on complex issues including mergers/acquisitions and the precursor to the current pandemic, the Swine Flu (H1N1). She joined the CSCE from JAW Communication, a boutique communication agency with a focus on the not-for-profit sector including the Foundation for Rural & Regional Renewal and Philanthropy Australia. Above all Helen loves to share knowledge and experience. She's passionate about her profession as evidenced by spending several years on the IABC Victoria Board including being President. She has a BA (Hons) degree in International Business Studies with French and a Post Graduate diploma in Marketing Communications.